Smarter Mutual Aid Coordination for Fire and Dispatch Teams

"We’ve come a long way from relying on binders of paper to guide us through MABAS incidents. HIEBA has truly revolutionized our workflows with a fast, intuitive interface that’s easy for both dispatchers and fire departments to use. Their team constantly improves the platform based on real feedback — and the customer service is outstanding. HIEBA has helped our teams respond faster when it matters most."

“HIEBA has provided exceptional customer service from day one. Their team is always friendly, responsive, and eager to assist with any questions. They put their customers first and are open to feedback, always willing to consider changes that enhance the software. They’ve gone above and beyond to support our dispatch center—and with every update, the already user-friendly MABAS software keeps getting better. If you're looking for a dependable partner who truly listens and delivers, we highly recommend HIEBA.”

"HIEBA exemplifies excellence in customer service, product quality, and efficiency. Their software has changed the way our agency’s apparatus and personnel are dispatched to emergency scenes. I wholeheartedly recommend HIEBA to any agency seeking a dependable, and a high-quality system backed by outstanding service. Their expertise, efficiency, and commitment to safety make them a trusted and invaluable partner. "

"HIEBA offers critical improvements in managing and allocating emergency services. It transforms static box card data into real-time documents and enables seamless coordination during the most critical calls. The software’s ability to provide quick access to information and coordinate multiple jurisdictions' resources is invaluable."

"HIEBA has raised the bar when it comes to an emergency response application. Their dedication, expertise, and collaborative spirit have had a significant impact on the deployment of HIEBA 2.0. HIEBA’s deep understanding of the challenges first responders face, paired with the teams technical expertise, has led to real-world improvements that are making a substantial difference in critical situations."

“The HIEBA platform has significantly improved confidence for both command staff and dispatchers when paging MABAS cards. The pre-populated script and tracker features save time and ensure uniform messaging. Push notifications and incident location features enhance response during inter-divisional requests. We've seen response times improve by up to ten minutes. I couldn't imagine running Box Cards without HIEBA.”

"We’ve come a long way from relying on binders of paper to guide us through MABAS incidents. HIEBA has truly revolutionized our workflows with a fast, intuitive interface that’s easy for both dispatchers and fire departments to use. Their team constantly improves the platform based on real feedback — and the customer service is outstanding. HIEBA has helped our teams respond faster when it matters most."

“HIEBA has provided exceptional customer service from day one. Their team is always friendly, responsive, and eager to assist with any questions. They put their customers first and are open to feedback, always willing to consider changes that enhance the software. They’ve gone above and beyond to support our dispatch center—and with every update, the already user-friendly MABAS software keeps getting better. If you're looking for a dependable partner who truly listens and delivers, we highly recommend HIEBA.”

"HIEBA exemplifies excellence in customer service, product quality, and efficiency. Their software has changed the way our agency’s apparatus and personnel are dispatched to emergency scenes. I wholeheartedly recommend HIEBA to any agency seeking a dependable, and a high-quality system backed by outstanding service. Their expertise, efficiency, and commitment to safety make them a trusted and invaluable partner. "

"HIEBA offers critical improvements in managing and allocating emergency services. It transforms static box card data into real-time documents and enables seamless coordination during the most critical calls. The software’s ability to provide quick access to information and coordinate multiple jurisdictions' resources is invaluable."

"HIEBA has raised the bar when it comes to an emergency response application. Their dedication, expertise, and collaborative spirit have had a significant impact on the deployment of HIEBA 2.0. HIEBA’s deep understanding of the challenges first responders face, paired with the teams technical expertise, has led to real-world improvements that are making a substantial difference in critical situations."

“The HIEBA platform has significantly improved confidence for both command staff and dispatchers when paging MABAS cards. The pre-populated script and tracker features save time and ensure uniform messaging. Push notifications and incident location features enhance response during inter-divisional requests. We've seen response times improve by up to ten minutes. I couldn't imagine running Box Cards without HIEBA.”